Built-in Command Activity Overview

v8.3 and earlier

Context

Use the Built-in Command Activity to execute various actions in the workflow.

Process Operations Actions

Action
Description
Change Process Owner
Changes the owner of a specific process.
Change Process Stage
Changes the stage of a specific process.
Redirect Process
Sends a Redirect command to an idle process. The Process resumes its execution and redirects.
Replace Leaver
Replaces a Leaver with another user (only for use within a Replace Leaver workflow).
Set Process Variables
Assign values to local or global variables

Wizard Tips

  • When you define the command input parameter bindings, you can enter the values manually, select them from workflow data, or define them as part of an expression.
  • In Security properties, the credential type should be None. Credentials are not relevant for this activity.

v8.3.4 and later

Context

Use the Built-in Command Activity to execute various HotOperations or Process Operation actions in the workflow. 

IMPORTANT: When you execute any Assign, Fetch, or Return built-in command during the workflow's initial creation (connected to the start activity without any blocking activity in between), you need to place the Execute Plan Built-in Command before any of the other commands. This is required because the plan does not execute until the execution stage finishes.

HotOperations Actions

Action
Description
Assign and Fetch Dynamic Task
Assigns a dynamic task to a user and fetches it for a user to complete.
Assign Dynamic Task
Assigns a dynamic task to a user, which the user can then fetch and complete.
Execute Plan
Executes a HotOperations Plan and modifies Case allocation accordingly.
Fetch Dynamic Task
Removes a dynamic task from the task queue so that a user can complete the task.
Return Dynamic Task
Takes a dynamic task from the user working on it, and returns it back to the task queue.



Process Operations Actions

Action
Description
Change Process Owner
Changes the owner of a specific process.
Change Process Stage
Changes the stage of a specific process.
Redirect Process
Sends a Redirect command to an idle process. The Process resumes its execution and redirects.
Replace Leaver
Replaces a Leaver with another user (only for use within a Replace Leaver workflow).
Set Process Variables
Assign values to local or global variables


Wizard Tips

  • When you define the command input parameter bindings, you can enter the values manually, select them from workflow data, or define them as part of an expression.
  • In Security properties, the credential type should be None. Credentials are not relevant for this activity.
About this Article
  • Created: 04/02/2017 6:26 am EDT
  • Last updated: 08/28/2017 7:15 am EDT
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