Receive Error Message: System.ArgumentNullException exception was thrown. Description: SEQUENCE Background Runtime Service

Description

You receive the following error message in the PANAM log.

System.ArgumentNullException exception was thrown. Description: SEQUENCE Background Runtime Service. Failed to XXXXX. Source: PNMsoft.Sequence.Security StackTrace: at PNMsoft.Sequence.Security.SecurityContext..ctor(IPrincipal user, Boolean unrestricted, Boolean impersonate) at PNMsoft.Sequence.Security.SecurityManager.Impersonate(IPrincipal user, Boolean unrestricted) at PNMsoft.Sequence.WindowsServices.BRS.BuiltinTherads.ReminderMessageCreator.CreateReminderMessages(IWorkflowEngine engine, Int32 numOfServices, Int32 modValue, Boolean& bAbort)

Note: XXXXX is either "create reminder messages", or "redirect workflow instance".

Cause

The Background Runtime Service (BRS) user does not exist in Sequence.

Affected Versions

All version

Solution

There are two ways to add the necessary BRS user to Sequence. 

  • Manually add the user.
  • If you are using ADSS, make sure it is picked up by one of your LDAP filters.

IMPORTANT: You can only use one of the solution methods, not both.

About this Article
  • Created: 05/16/2017 2:14 am EDT
  • Last updated: 05/16/2017 2:27 am EDT
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