Sequence 6 Activity Icons are Missing in Workflow Designer

Description

When you try to edit a workflow in Sequence or later, the activity icons do not display.

Cause

There are two possible causes.

  • The required components for developing workflows in Sequence 6.0 are missing from the browser.
  • Security settings are too high.

Affected Versions

6.0 and later.

Solution

  1. Add the URL for your Administration site to the trusted sites on Internet Explorer.
  2. Disable pop-up blockers for the Sequence Administration site.
  3. Download the Sequence 6 - Workflow Development Client Components.
    Sequence 6 - Workflow Development Client Components.zip.
  4. Close all Internet Explorer browser windows.
  5. Unzip the package, and run setup as an Administrator.
  6. Open the Sequence Administration site and open a workflow.
  7. If the message below appears, click Yes.

    To avoid this message, navigate to Internet Options > Security > Trusted Sites > Custom Level, and configure the following settings.