Genpact Cora Knowledge Center

Support

Server Error in Application

Description

When you access one of the Cora SeQuence sites, you receive the following error message.

Cause

Most likely, there is an error in the configuration.

Affected Versions

All version.

Solution

This is a generic ASP.NET error originating from IIS. It indicates there is an error, but for security purposes, does not specify the exact error. Follow this procedure to access the full error details.

  1. Access the relevant web.config file.
  2. Locate the <customErrors> tag, and change the value of Mode to On.
  3. Reload the page.

After you fix the error, we recommend that you revert the value of Mode to Off.