Server Error in ProcessTOGO Application

Description

When you open a form or a task in ProcessTOGO in Sequence 8 or later, you receive the following error message.

Cause

This is a known issue in the web.config file.

Affected Versions

8.1 and later.

Solution

  1. Access the ProcessTOGOweb.config file.
  2. Locate the two control sections that contain the following tagPrefix definition.
    add tagPrefix="sq" namespace="PNMsoft.Sequence.Forms.Web.UI.Controls" assembly="PNMsoft.Sequence.Forms.Web, Version=8.0.0.0, Culture=neutral, PublicKeyToken=0a1a1b90c1c5dca1"
  3. Replace 8.0.0.0 with 7.0.0.0 in both places.
  4. Save the web.config file.